Effective Date: August 2026

1. Nature of the Website

Velox Auto Parts operates this website strictly as a B2B product catalog and lead generation platform. We do not process direct online sales, accept payments, or complete commercial transactions through this website.

2. Offline Transactions

Any purchases, wholesale orders, or dealership agreements initiated via inquiries on this website are finalized offline through direct communication with our sales team.

3. Refunds and Cancellations

Because no payments are processed online:

• No online cancellations or digital refunds are applicable through this platform.
• All product returns, order cancellations, and refunds are strictly governed by the physical B2B purchase agreement or dealership contract signed between your business and Velox Auto Parts Pvt Ltd.
• For specific return claims on defective genuine OEM parts, please refer to your offline contract terms and contact your dedicated sales representative.

4. Contact Us

If you have questions regarding the terms of a specific offline order, please contact us at:

• Email: info@veloxautoparts.com
• Phone: +91 93737 76276